Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. REAL LIFE ORGANIC COTTAGE will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.

Please return your purchase to the following address:
No 7300, Ground Floor, Jalan Raja Uda, Taman Anggerik,12300 Butterworth, Penang

No 72-01-29, Arena Curve, Jalan Mahsuri, 11950 Bayan Lepas, Penang, Malaysia.    

Please contact us at or 04-3232202/04-3233722 (Butterworth) or  04-6118965 (Bayan Lepas) if you have any questions or doubts.